Refund and Returns Policy

Nator Veshoj Ghor Refund Policy 💸

Introduction

Welcome to Nator Veshoj Ghor! 🛍️ We are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, we are here to help. Below is our refund and return policy.

Return Policy 🔄

• Eligibility: You may return items within 30 days of receiving your order for a full refund or exchange. Items must be unused, in the original packaging, and with all tags attached 📦.
• Non-Returnable Items: Certain items are non-returnable, including:
  • 🎁 Gift cards
  • 🔖 Final sale items
  • 🛠️ Personalized products

How to Initiate a Return 📝

1. Contact Us: To start a return, please contact our customer service team at [Your Email Address] or [Your Phone Number].
2. Return Authorization: We will provide you with a Return Authorization Number (RAN) and instructions on how to proceed with the return.

Shipping Costs 🚚

• Return Shipping: Customers are responsible for the shipping costs associated with returning items. Original shipping fees are non-refundable.
• Exchanges: If you are exchanging an item, we will cover the cost of shipping the new item to you.

Refund Process 💳

• Once we receive your returned item and verify its condition, we will process your refund within 5-10 business days.
• Refunds will be issued to the original payment method used during purchase. Please note that your bank may take additional time to process the refund.

Damaged or Defective Items 🔧

If you receive a damaged or defective item, please contact us within 7 days of receipt, and we will arrange for a replacement or refund.

Changes to This Policy 📅

We may update this Refund and Return Policy periodically. Any changes will be posted on this page, and your continued use of our services after such changes constitutes acceptance of the new policy.

Contact Us 📞

If you have any questions about this Refund and Return Policy, please contact us at:

• Email: [Your Email Address]
• Phone: [Your Phone Number]
• Address: [Your Address]